Client Policies

Services

WOW Working on Wellness provides therapeutic massage, assisted stretching (active and passive), mobility work, and manual bodywork techniques for wellness, recovery, and performance. These services are non-medical and are not a substitute for medical care, physical therapy, or chiropractic treatment. No diagnosis or prescription is provided.

Client Responsibility & Session Experience

Clients acknowledge that sessions may involve physical touch, movement, and manipulation of muscles, joints, and soft tissues. Clients are responsible for communicating any discomfort, limitations, or pain during the session and may request modifications or stop any technique at any time. Possible responses may include temporary soreness, mild discomfort, fatigue, or lightheadedness.

Assisted Stretching

Assisted stretching may include active participation, passive stretching, and controlled joint movement. Stretching sensations may differ from massage. Clients are responsible for communicating limits, discomfort, or pain. Stretching will not be forced beyond a client’s comfort level, and clients may decline or stop any stretch at any time. Assisted stretching is not physical therapy and is intended for general wellness and recovery.

Health Disclosure

Clients are responsible for disclosing all relevant health information, including injuries, medical conditions, pregnancy, or recent trauma that may impact services.

Communicable Illness

Clients confirm they are not knowingly experiencing symptoms of a contagious illness at the time of their appointment and acknowledge the risks associated with close-contact services.

Acknowledgment

By booking and receiving services, clients acknowledge and agree to the terms outlined in the intake and consent forms and accept responsibility for their participation.